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MISSION STATEMENT
“The Montana Companies are committed to creating a team of highly skilled professionals building long-term relationships with our customers and communities. World class safety, exceptional quality, unmatched service and maintaining a superior image in our community will continue to be the foundation of our future.”
1. SAFETY – Number 1 in everything that we do.
a. Everybody goes home the same way they came to work.
b. Employees are not allowed to get injured at work.
c. You are responsible for your safety and the safety of your coworkers.
d. “If everyone in the pool is a lifeguard, then no one gets hurt.”
2. QUALITY – The Montana Companies are dedicated to performing work correct the first time.
a. We will be better than our competition.
b. If we do not have time to “do it right the first time”, how can we possibly find time to go back to do it again?
c. We will request customer feedback upon project completion.
d. Every employee at the Montana Companies is responsible for quality
3. SERVICE – The Montana Companies will provide unmatched service for our products and work.
a. We are dedicated to conducting ourselves in a professional manner always.
b. We will go above and beyond our customer’s expectations to ensure their satisfaction.
c. It is ok to smile.
d. “If we do not take care of our customers, somebody else will”.
4. COMPANY IMAGE – Perception is often times reality.
a. Every employee at the Montana Companies is a salesman.
b. We will maintain a clean fleet of trucks and equipment.
c. Maintain all work areas in a neat and orderly fashion (shops, pits, plants, job sites).
d. Be a “Good Neighbor” by staying actively involved in our community through donations, functions and personal involvement.
e. We will strive to conserve energy and recycle whenever possible.
5. TEAM – Develop a “Team” of experts.
a. Our employees are our most valuable resource.
b. Cultivate future leaders of the Company.
c. Set our employees up to succeed through training, coaching and experience. |
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